PRIVACY POLICY

Welcome to [Your Company Name] - a trusted provider of professional facilities management solutions, supporting businesses across the UK.

We specialise in delivering tailored Soft FM and Hard FM services, designed to keep buildings safe, efficient and operating at their best. With a

strong focus on reliability, compliance and quality, we work as an extension of our clients’ teams, taking full responsibility for the day-to-day management of their facilities.

Matrix Facilities Management
Ashford House, Queen's Park,
Aylesbury, Buckinghamshire, HP21 7RS
📞 Ben: 07970 856232 | Jono: 07707 543891
✉️ [email protected]

Privacy Policy

Matrix Facilities Management is committed to protecting and respecting your privacy. This policy explains how we collect, use and protect any personal information you provide when using our website or contacting us.

Information We Collect

We may collect and process the following information:

Name

Company name

Contact details (email address and phone number)

Enquiry details or messages submitted via our contact forms

Any other information you choose to provide when contacting us

How We Use Your Information

We use your information to:

Respond to enquiries and requests

Provide quotes and services you have requested

Communicate with you regarding our services

Improve our website and customer experience

Meet legal and regulatory obligations

We will only use your information where there is a lawful basis to do so.

How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration or loss. Your information is stored securely and only accessed by authorised personnel.

Sharing Your Information

We do not sell, trade or rent your personal information to third parties. Information may only be shared where required to deliver services, comply with legal obligations or protect our legal rights.

Your Data Rights

Under UK data protection law, you have the right to:

Request access to the personal data we hold about you

Request correction of inaccurate information

Request deletion of your data where appropriate

Object to or restrict processing of your data

To exercise any of these rights, please contact us at [email protected].

Cookies Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help improve functionality and provide information about how the website is used.

How We Use Cookies

Our website may use cookies to:

Ensure the website functions correctly

Analyse website traffic and performance

Improve user experience

We do not use cookies to collect personally identifiable information.

Managing Cookies

You can choose to accept or decline cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the website.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of external sites.

Changes to This Policy

Matrix Facilities Management may update this Privacy & Cookies Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this policy or how we handle your data, please contact us:

📍 Matrix Facilities Management
Ashford House, Queen's Park, Aylesbury, Buckinghamshire, HP21 7RS
📞 Ben: 07970 856232
📞 Jono: 07707 543891
✉️ [email protected]

Why Choose Us?

Personalised Care

Every treatment is tailored to your unique

needs, ensuring results that look natural and

enhance your individual beauty.

Professional Expertise

Our practitioners are fully trained in the latest techniques, with a commitment to ongoing

education and excellence.

Natural Results

Our focus is on subtle, refined enhancements

that help you look refreshed and confident,

never overdone.

Safety First

We use only high-quality, approved products

and follow strict safety protocols to give you

peace of mind.

Our Story

[Your Company Name] was established with a clear purpose: to simplify facilities management for businesses by providing dependable, high-quality services under one trusted provider.

With experience across a wide range of commercial environments, we understand the challenges that come with managing properties, people and compliance. Our business has grown through strong client relationships, consistent service delivery and a reputation for doing things properly - with no shortcuts.

Today, we continue to build on that foundation, supporting clients with both ongoing services and project-based solutions.

MISSION

Our mission is to deliver reliable, efficient and tailored facilities management services that allow our clients to focus on their core business, knowing their premises are in safe and capable hands.

VISSION

We aim to become a long-term facilities management partner of choice by consistently delivering high standards, transparent communication and solutions that add genuine value to our clients’ operations.

VALUES

Our Values are built on reliability, quality and integrity, with a strong focus on transparent communication, tailored client solutions and a commitment to continuously improving the way we deliver our services.

Who We Work With

We support a wide range of sectors, including:

Commercial offices
Education settings
Retail and leisure spaces
Healthcare environments
Industrial and warehouse facilities
Residential and mixed-use developments

At [Your Company Name], we believe facilities management should be simple, reliable and effective. We’re proud to support our clients by creating well-managed environments that enable businesses to operate with confidence.

Get in touch today to find out how we can support your facilities.